FAQ

Find quick answers to common questions for our Industry.

Crystal Group manufactures high-purity Quartz Powder, premium Silica Sand, high-quality Kaolin Clay, and High Grade Kaolin Clay, catering to a range of industries including electronics, glass, construction, filtration, ceramics, paper, rubber, cosmetics, and pharmaceuticals.

Our products serve diverse industries such as electronics, solar glass, normal glass, construction, filtration, ceramics, paper, rubber, cosmetics, pharmaceuticals, and high-performance coatings, among others.

We maintain stringent quality control measures at every stage of production, from raw material sourcing to final product delivery, using advanced technology and rigorous testing protocols.

Yes, we offer customization to meet specific client requirements. Please contact our sales team with your specifications, and we will work to accommodate your needs.

Yes, we provide samples for testing and evaluation. Please reach out to our customer service team to request a sample.

Our manufacturing facilities are strategically located to optimize production and distribution. We have multiple plants, each specializing in different products:

  • Crystal Microns: Quartz Powder
  • Crystal Processor: Silica Sand
  • Crystal Minerals: Kaolin Clay
  • Crystal Microns 2: High Grade Kaolin Clay

 

Our production capacity varies by product and plant. We are equipped to handle large-scale orders and can provide specific capacity details upon request.

You can place an order by contacting our sales team via phone, email, or through our website. Our team will guide you through the process and ensure a smooth transaction.

We offer various shipping and delivery options depending on the destination and urgency of the order. Our logistics team works with trusted partners to ensure timely and safe delivery of products.

Yes, we export our products to numerous countries around the world. Our export team is experienced in handling international shipments and ensuring compliance with all regulations.

Payment terms vary depending on the order size, product, and customer location. We offer flexible payment options and terms. Please contact our finance department for detailed information.

You can reach our customer service team via phone, email, or the contact form on our website. We are dedicated to providing prompt and effective support for all your inquiries.